Services

Services

It is The Citizens Bank goal to provide you with a high level of service while maintaining personal attention to all your hometown banking needs. The following are some of the services we offer. Please contact the bank for additional information.


Online Bill Pay

Pay your bills 24/7, save postage, and more importantly-save your time by adding Bill Pay to your Online Banking.


Visa® Debit Cards/ATM Services

Our popular debit card is available on all personal and business checking accounts upon approval. Use it in place of a check to make purchases anywhere around the world Visa debit cards are accepted. Or, use it to withdraw cash at any convenient ATM. All transactions are detailed on your monthly checking account statement, and your transactions are protected by your private Personal Identification Number (PIN). Transaction fees may apply at non-Citizen's Bank owned ATMs.


Report Lost or Stolen ATM/Debit Cards

To report a lost or stolen Debit/ATM Card please call (270) 236-2525 or 1 (800) 379-9909.


Telephone Banking Touch Tone Teller

Call toll-free (270) 236-9868 and follow the instructions. You can get account balance information, pay on loans, transfer funds, and more. Do your banking when it's convenient for you--24 hours a day!


Safe Deposit BoxRentals

Help safeguard your valuables by renting a safe deposit box. Our safe deposit boxes vary in size and price. Contact us for rates, sizes, and availability.


Check Reorder



When you need to order or reorder checks online, turn to Main Street Checks — a leading check printer trusted by banks and credit unions nationwide. From personal checks to business checks, including safety checks and security checks, we provide the check styles and accessories you're looking for.

General Services Fees

Service Fee
Money Orders
$0 - $500.00 $2.00
Cashier's Checks
$0 - $500.00 $3.00
$500.01 and over $5.00
Visa® Gift Cards
Min/Card - $25.00; Max/Card - $500.00 $5.00
Notary Fee
Customers Only Free
Safe Deposit BoxRentals
3"x5" $20.00
5"x5" $30.00
3"x10" $40.00
5"x10" $50.00
10"x10" $75.00
Dormant Fee
  $3.00 per month
Wire Transfers
Incoming $5.00
Customers/Outgoing $20.00
Customers/International                                                                     $55.00
Research Fee
$30.00 per hour Minimum Charge $15.00
Reproduction Fee
  $1.00 per item