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Privacy Policy

Commitment to Your Security: Your safety and security is very important to us.

FACTSWhat does The Citizens Bank do with your personal information?

FACTS


Why?

What does The Citizens Bank do with your personal information?


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

FACTS


What?

What does The Citizens Bank do with your personal information?


The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and payment history
  • Credit history and account balances
When you are no longer our customer, we continue to share your information as described in this notice.

FACTS


How?

What does The Citizens Bank do with your personal information?


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons The Citizens Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal infoDoes The Citizens Bank Share?Can you limit this sharing?

Reasons we can share your personal info


For our everyday business purposes:
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Does The Citizens Bank Share?


Yes

Can you limit this sharing?


No

Reasons we can share your personal info


For our marketing purposes:
to offer our products and services to you

Does The Citizens Bank Share?


Yes

Can you limit this sharing?


No

Reasons we can share your personal info


For joint marketing with other financial companies:

Does The Citizens Bank Share?


No

Can you limit this sharing?


We Don't Share

Reasons we can share your personal info


For our affiliates' everyday business purposes:
information about your transactions and experiences

Does The Citizens Bank Share?


No

Can you limit this sharing?


We Don't Share

Reasons we can share your personal info


For our affiliates' everyday business purposes:
information about your creditworthiness

Does The Citizens Bank Share?


No

Can you limit this sharing?


We Don't Share

Reasons we can share your personal info


For nonaffiliates to market to you:

Does The Citizens Bank Share?


No

Can you limit this sharing?


We Don't Share
What we do

What we do


How does The Citizens Bank protect my personal information?


To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

What we do


How does The Citizens Bank collect my personal information?


We collect your personal information, for example, when you:
  • Open an account or apply for a loan
  • Show your driver's license or provide employment information
  • Make deposits or withdrawals from your account
We also collect your personal information from other companies.

What we do


Why can't I limit all sharing?


Federal law gives you the right to limit only:
  • sharing for affiliates' everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions

Definitions


Affiliates


Companies related by common ownership or control. They can be financial and non financial companies.
  • The Citizens Bank does not share with our affiliates.

Definitions


Non
Affiliates


Companies not related by common ownership or control. They can be financial and non financial companies.
  • The Citizens Bank does not share with non-affiliates so they can market to you.

Definitions


Joint
Marketing


A formal agreement between non affiliated financial companies that together market financial products or services to you.
  • The Citizens Bank does not jointly market.